Patient Information

Staying With Us

Staying with us at the Stroke Unit is like a home from home; our aim is to make you feel as comfortable and relaxed as possible. You will enjoy state-of-the-art, en suite facilities, a nurse on call, television and a safe in your room. We can arrange for you to use internet connection, fax machine etc.. should you need to. Fresh linen and towels are provided but you may wish to bring other personal items with you.

Specifically designed to meet every individual’s needs, a delicious and varied menu is available to cater for your palate. Please make staff aware of any food allergies, intolerances or special dietary requirements you have.

You are welcome to visit the Stroke Unit before you are admitted. In any case, you will be pre-assessed for your operation so that you are fully aware of the procedure.

We welcome any questions you may have and provide a constant level of support to guide you through any concerns or queries you may have. If you have any questions, however small you may think, please contact us on 020 7806 4075 or stroke@hje.org.uk and we will be happy to assist you with our dedicated, caring approach.

Why choose us?

Comprehensive Surgical service on one site
Consultant led care
Supported by specialised staff
Excellent Patient staff ratios
Back up team from a large range of on- site experts
Patients needing specific monitoring post-surgery can be accommodated in our fully equipped High Dependency Unit.

First Class Service

Our patients are cared for by a multidisciplinary Stroke Care Team led by Consultant Neurologists and Physicians, all of whom have held consultancy positions in major London teaching hospitals.

The other members of the Stroke Care Team include:

Resident Medical Officers who provide 24-hour on-site medical cover.
Nurses and healthcare assistants who are the patient’s main carers in hospital, providing day-to-day care, dispensing medication and making sure the patient is kept comfortable.
Physiotherapists who help optimise muscle tone, and improve balance, co-ordination and function.
Occupational Therapists who carry out physical and cognitive assessments, planning goal related treatment interventions to prevent disability and promote independence.
Speech and Language Therapists who help the patient to overcome swallowing and communication difficulties.
Psychologists.
Dieticians who provide acute and long term nutritional advice and education to patient and their carers.
Discharge Co-ordinators who assists in arranging the patient’s transfer of care whether this be to the home environment or on-going care in a residential or nursing home.

Contact the Stroke Unit team on 020 7806 4075 or stroke@hje.org.uk for further information or to book an appointment. We are happy to offer a tour of our facilities before making your decision.

Making An Appointment

To ask a question, make an enquiry or book an appointment, contact our specialist team who are available between Monday – Friday 8am – 6pm and on Saturday from 9.00am to 2.00pm. Our stroke unit team have a dedicated and caring approach and will seek to find you the earliest appointment possible with the correct specialist for your needs.

If you are self-paying you don’t need a referral from your GP. You can simply refer yourself and book an appointment.

If you have medical insurance (e.g. Bupa, Axa PPP, Aviva), you will need to contact your insurer to get authorisation for any treatment and, in most cases, you will require a referral letter from your GP.

If you do not have a GP, then we have an in-house private GP practice that you can use. Alternatively we can suggest the most appropriate course of action for you to take, given your location and individual circumstance.